Tels Global provides freight forwarding services in the framework of international freight traffic. The company’s fleet includes literally all types of vehicles. The company has been successfully working in the field of logistics for twenty years. During all this time, new branches have been opened in England, Poland, the Czech Republic, Belarus, Russia and Ukraine. More than six hundred specialists provide high-quality and timely transportation of goods to any part of the world.
The total number of vehicles of carriers cooperating with TELS GLOBAL is more than one hundred thousand vehicles. Tels Global is a member of an international federation of renowned shipping associations. The quality of the services provided can be verified with the help of appropriate certificates. The company conducts its activities on the basis of a license and within the framework of the law. Liability to its customers is insured in TTClub, UK, with a huge liability limit.
TELS GLOBAL control system
This system, which is aimed at quality management, guarantees the reliability and ability of TELS GLOBAL to fulfill its obligations to the client. The company provides high-quality, complete and timely delivery of cargo to any destination. All conditions of transportation should be agreed in advance. The main philosophy of Tels Global is based on the highest quality of the services offered, the maximum satisfaction of the client’s needs.
An appropriate quality system ensures:
- prevention of possible deviations in the provision of services to the customer;
- provision of complete information to the customer about the services offered;
- continuous improvement within the development of business processes;
- openness to business partners and potential clients, regular training and advanced training of employees.
TELS received its first official quality management certificate 18 years ago, at the very beginning of its activity. This certificate is renewed every year. The company’s specialists soon introduced environmental management based on international certificates into the quality management system. In September 2010, all offices of the logistics company received the appropriate license and certificate. The company also received an SQAS score.
This implies the safety, quality and environmental aspects of logistics service providers based on the requirements of the Euro Chemical Industry Council. The assessment was carried out by Bureau Veritas Certification, accredited to assess freight forwarding companies at CEFIC.